Functiebeschrijving
Client Change Manager
For one of our clients in Amsterdam we are looking for a Client Change Manager
you will play a critical role in managing client-driven change across our custody and back-office servicing environment. You will ensure the successful delivery of operational, regulatory, product, and service-related changes while enhancing the client experience and strengthening operational efficiency.
Key Responsibilities - Manage the end-to-end lifecycle of client change initiatives. - Coordinate and oversee all client change events, ensuring appropriate governance, tracking, reporting, and billing. - Partner with clients and internal teams to design and implement custody and back-office solutions. - Lead client change meetings, workshops, and project governance forums. - Act as project lead or subject matter expert for strategic client change requests. - Monitor risks, dependencies, and delivery milestones to ensure successful implementation. - Provide management information and reporting on change activities and outcomes. - Support and develop team members where applicable.
We are looking for - Proven experience in custody, asset servicing, fund administration, securities operations, or back-office investment operations. - Experience managing client implementations, operational change, or strategic projects within financial services. - Strong stakeholder management and client-facing skills. - Excellent communication, influencing, and collaboration abilities. - Strong organizational, leadership, and problem-solving skills. - Ability to manage multiple priorities in a fast-paced environment.
Interested, please send your resume to . For more information call Nora de Groot or send an email.