C Knowledge Management Specialist

Medarbejdere, projekter og support GBO & Documentation Management Specialist I, Ingka Business Service Center Gem job (opens in new window) Søg jobbet • Poznań, Polen • Personale Jobbeskrivelse • Job-ID: 344698 • Dato for opslag: 12/06/2026 Who you are • you are passionate about creating an IKEA fit for the future and energised by the capability and potential that GBO will offer in that respect, • you have a bachelor's degree with 5+ years of experience or a Master's degree with 3+ years of experience in knowledge management, organizational learning, international development, international affairs, or a relevant advanced degree (nice to have but not mandatory), • you are fluent in English, • you have experience in leading different projects (nice to have but not mandatory), • you have very good working knowledge management capabilities, understanding of the importance and process of knowledge management, • business analytics skills, including the ability to create business process maps and related documentation • you are also a good team player who knows how to lead your own projects and initiatives independently, • you have strong influencing and communication skills and the ability to collaborate across all levels of the organisation, • increasing customer value, driving business growth, and delivering high-quality services energizes you, • constantly being on the move and challenging the status quo to continuously improve knowledge processes for the organisation's benefit is something important for you, • you are also energized by solving problems and getting things done, • you have good knowledge of end-to-end (E2E) process design and process improvement. A day in your life with us • create the process documentation and supporting materials • review of KM knowledge articles quality and usability according to the agreed SLAs and its continuous improvement, • cooperation with Country P&C on setting up, reviewing, and updating knowledge articles at the Now P&C service portal, • support in identifying the best practices & knowledge that has been created, • working in partnership with GBO P&C Service teams, • leading continuous improvement initiatives around the knowledge management area. How you feel in your workplace is important to us, so if you want your day at work to look similar to what is described above, feel free to apply. And what will you gain by joining us? Together as a team As the GBO P&C Knowledge Management Specialist, you will be responsible for the implementation of a knowledge management approach for P&C Services at GBO function. Questions and support? Let's connect! If you need support or have any questions about the recruitment process, please contact us at . Job interviews are carried out on a continuous basis. Recruitment with us is fully remote. We're looking forward to meeting you! As Ingka Business Service Center, we are part of IKEA and we support shops and other IKEA companies with financial and payroll services. • fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,