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GBO & Documentation Management Specialist I, Ingka Business Service Center
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Poznań, Polen - Personale Jobbeskrivelse -
Job-ID: 344698 -
Dato for opslag: 12/06/2026 Who you are
• you are passionate about creating an IKEA fit for the future and energised by the capability and potential that GBO will offer in that respect,
• you have a bachelor's degree with 5+ years of experience or a Master's degree with 3+ years of experience in knowledge management, organizational learning, international development, international affairs, or a relevant advanced degree (nice to have but not mandatory),
• you are fluent in English,
• you have experience in leading different projects (nice to have but not mandatory),
• you have very good working knowledge management capabilities, understanding of the importance and process of knowledge management,
• business analytics skills, including the ability to create business process maps and related documentation
• you are also a good team player who knows how to lead your own projects and initiatives independently,
• you have strong influencing and communication skills and the ability to collaborate across all levels of the organisation,
• increasing customer value, driving business growth, and delivering high-quality services energizes you,
• constantly being on the move and challenging the status quo to continuously improve knowledge processes for the organisation's benefit is something important for you,
• you are also energized by solving problems and getting things done,
• you have good knowledge of end-to-end (E2E) process design and process improvement.
A day in your life with us
• create the process documentation and supporting materials
• review of KM knowledge articles quality and usability according to the agreed SLAs and its continuous improvement,
• cooperation with Country P&C on setting up, r...