Functiebeschrijving
About us:Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family.Your day to day:As an Allround Food & Beverage Employee, you'll bring warmth, professionalism, and personality to every guest experience. You'll work across all our F&B outlets — including room service, the Manhattan Lounge Bar, restaurant De Japanner Zuid, our lobby shop, and banqueting — ensuring each guest feels welcome and cared for from the first “hello” to the last “thank you.”Your responsibilities will include:· Welcoming guests, taking orders, and serving food and beverages with genuine hospitality· Providing menu explanations and food or wine recommendations to enhance the guest experience· Preparing and maintaining the setup of your assigned area — tables, buffets, and service stations· Transmitting orders to the kitchen accurately and efficiently· Handling payments and billing, including room charge procedures and cash remittance· Maintaining a clean, organized, and inviting environment in all outlets· Supporting events and banquets with setup, service, and breakdown tasks· Coordinating with colleagues and other departments to ensure smooth service· Following hygiene and safety procedures (HACCP, Fire Life Safety, Green Engage)· Being attentive to guest needs, always aiming to exceed expectationsJob Requirements:· Previous experience in hospitality or F&B service is an advantage· Strong communication skills in English and preferably Dutch; any additional language is a plus· A true host — guest-oriented, service-minded, and enthusiastic· Well-groomed appearance and profess