Aftersales and Pricing Specialist (Payroll or Freelancer)

Our client is looking for an Aftersales Operations and Pricing Specialist (Payroll or Freelancer) who is immediately available to start a 6-month project + potential for extension. You bring 1+ years of experience in the automotive industry, preferably within OEM aftersales, Ev compliance or Strategic aftersales functions. Client Details Our client is a globally leading player in the automotive sector and is committed to the future of mobility with innovative technologies and a strong focus on customer experience. Description • Support the development and rollout of service and maintenance packages, prepaid service plans, and other aftersales programs across European markets. • Drive aftersales profitability initiatives by identifying opportunities within service, warranty, accessories, and roadside assistance offerings. • Support the pricing, analysis, and ongoing management of spare parts, accessories, and merchandise across Europe. • Monitor pricing accuracy, margins, logistics costs, and market competitiveness, providing recommendations to improve profitability. • Assist in developing and implementing standardized aftersales processes and best practices across dealer networks and National Sales Companies (NSCs). • Support the enhancement of service-related digital tools and platforms, ensuring alignment between business requirements and system capabilities. • Analyze aftersales performance across markets, identify trends and improvement opportunities, and support the implementation of corrective action plans. • Collaborate with regional teams, dealers, and internal stakeholders to improve service efficiency, customer satisfaction, and operational performance. • Coordinate translation, localization, and distribution processes for user manuals and in-vehicle documentation across European markets. • Prepare pricing reports, performance analyses, and management presentations using Power BI and other reporting tools. • Maintain accurate parts pricing data, customs classifications (HS codes), and support invoicing-related processes. • Act as a key point of contact for aftersales operations, helping ensure consistent service standards and customer experiences across Europe. • Work closely with cross-functional teams including Warranty, Accessories, Logistics, IT, Product, and Regional Market organizations to support aftersales strategy and execution. Profile • Immediately available for 32 - 40 hours/week. • Can commute to Amsterdam at least 2-3 times per week. • Fluent English; Dutch is a plus. • 1 to 3 years of experience in the automotive industry, preferably within OEM aftersales, Ev compliance or Strategic aftersales functions. • Strategic mindset with the ability to contribute to long-term aftersales and parts strategy development. Job Offer • Contract for 6 months, with a possibility of extension • Work week of 32 to 40 hours • Salary between €3000 and €4000 gross per month based on full-time employment, depending on experience • Competitive rate for freelancers to be agreed based on experience • Pension scheme • Travel expense reimbursement